Shipping policy
Shipping Policy – FHKompany
Thank you for shopping with FHKompany. We are committed to delivering your orders in a timely and reliable manner.
1. Order Processing
All orders are processed within 1–3 business days (excluding Sundays and public holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Within India
- Delivery time: 3–7 business days
- We ship across all states in India
- Cash on Delivery (COD) may be available on eligible orders
3. International Shipping
- Delivery time: 7–21 business days (may vary depending on destination)
- Shipping charges are calculated at checkout
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country
4. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location. We may offer free shipping on selected orders or during promotional periods.
5. Order Tracking
Once your order has been shipped, tracking details will be shared via email so you can monitor your shipment.
6. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or customs clearance (for international orders).
7. Incorrect Address
Please ensure that your shipping address is complete and accurate. FHKompany is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
8. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with relevant details and supporting images (if applicable). We will assist you in resolving the issue.
9. Contact Us
For any shipping-related queries, please reach out to us at:
fhstudio.outfit@gmail.com